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How can we help?
Answers to the common questions — and a real person when you need one.
Common questions
Can I try before subscribing?
Yes. Every topic includes one complete scenario for free. Start in the library and choose an age group — no account needed to browse.
Which ages does a membership cover?
All three: Ages 4–7, Ages 8–12, and Teens. Choose the conversations that suit each child — one membership covers all of them.
Do we have to do every question?
No. One question can be enough. The deeper questions and try-it-out activity are there for when you want to keep going.
Can I cancel anytime?
Yes — cancel with one click from your account page anytime, no phone call, no retention maze. Cancelling stops future renewals and you keep full access until the end of the period you've paid for. Because the membership is digital content you can access straight away, payments aren't refundable for a change of mind — but your rights under the Australian Consumer Law, and equivalent consumer laws where you live, always apply.
How do I get in touch?
Use our contact form, or email us at hello@talkingquest.com.
Can I suggest a topic?
Yes. Tell us what your family is navigating through our topic suggestion form.
Personal support
Contact us →Still need a hand?
We're a small family team — we read every message and reply personally.